Cascades Lifestyle Centre, Montrose, Pietermaritzburg
033 3427566

Get in Touch!

We would love to hear from you, if you are looking for something specific that you aren’t able to find on our online store then drop us an email with the details and we will find what you are looking for.

Contact Our Store
(033) 342-7566

Cascades Lifestyle Center, Montrose, Pietermaritzburg



Contact Our Head Office
(033) 342-7567

Hilltops Office Park, Clarendon, Pietermaritzburg


Our Retail Store

Cascades Lifestyle Center, Montrose, Pietermaritzburg

Common  Questions

Do you offer international shipping?

Currently, we primarily focus on domestic shipping within South Africa. We do not offer international shipping at this time. However, we are constantly evaluating our shipping options to better serve our customers, so please stay tuned for any updates in the future.

Can I track my order?

Absolutely! Once your order has been shipped, you’ll receive a confirmation email with tracking information. You can use this information to track your order’s status and estimated delivery date. At any stage you can also call our store to chat to one of our members of staff.

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, you can return it within 7 days for a full refund or exchange. Please note that certain restrictions may apply, so be sure to review our return policy for more details.

Are your products covered by warranty?

Absolutely! Most of our products come with a manufacturer’s warranty to ensure your peace of mind. Warranty coverage varies depending on the product, so be sure to check the product description or contact us for specific warranty details.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, Mastercard), Zapper, Apple & Samsung Pay, we also offer an instalment service called Payjustnow which allows you to pay for your purchase over 3 months (qualifying applicants only). Rest assured, our payment process is secure and encrypted to protect your sensitive information.

Do you offer technical support for your products?

Yes! Absolutely, we provide technical support for all the products we sell. If you encounter any issues or have questions about your purchase, our knowledgeable support team is here to assist you. Simply reach out to us via email or live chat, and we’ll be happy to help.

Can I cancel or modify my order after it's been placed?

We strive to process orders as quickly as possible, but if you need to cancel or modify your order, please contact us immediately. We’ll do our best to accommodate your request, but please note that orders that have already been shipped cannot be cancelled or modified.