Last updated: November 28, 2020

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Country refers to: South Africa
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to I-Tech Store, Cascades Lifestyle Centre, Shop G17, 23 Mc Carthy Drive, Chase Valley Downs, Pietermaritzburg.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Service refers to the Website.
  • Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
  • Website refers to I-Tech Store, accessible from itechstore.co.za
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.


We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.


Severability and Waiver


If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.


Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service.
You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

  • By email: online@itechstore.co.za

Definition: “The JOB refers to the type of work the customer has requested from I-Tech. This will include repairs, installation, upgrades etc.”

  1. The Customer Warrants:
    • That he/she is the owner of the equipment or is authorised by the owner to enter into this agreement.
    • That he/she has made a backup of both the Computer Programmes and Data stored in the Computer handed to Itech (Hereinafter referred to as “IT”), whether such information was stored on a Hard-Drive or any other equipment memory or other back-up removable media.
    • That the equipment handed to IT contains all the product characteristics as indicated here on the Job Card and the Customer hereby instructs IT to conduct a product inspection within twenty-four (24) hours of receipt of the equipment to verify the equipment characteristics. Should there be any discrepancy between the product characteristics as noted by the Customer and the characteristics as found on inspection, the characteristics found on inspection shall apply.
  2. The Customer instructs and authorises IT to:
    • Execute the upgrades as set out and detailed on the corresponding Job Card.
    • Supply and fit parts as IT in its discretion considers necessary to carry out the Job’s instructions, a quote will be provided before any repairs will be conducted for any repairs exceeding R 400.00. The Customer will be notified of the subsequent quote and must authorise the completion of the same.
    • The Customer shall notify IT within three (3) days from date of such quotation, whether or not it accepts the quotation, whether or not it accepts the quotation. Should the Customer fail to notify IT on his/her decision within that period, the Customer shall be deemed to have rejected the quotation and have instructed IT to return the Job without further repairs.
    • If the Customer does not accept the quotation referred to above, then:
      • No repairs shall be affected by IT, and the Customer undertakes to accept delivery of the equipment unrepaired.
      • The quotation rejection fee at the prevailing rate will be charged.
      • Estimates given freely are not binding.
      • Not carry out any of these Job instruction either through IT itself or through any agent or sub-contractor nominated by it.
  1. IT will not become liable for any damage (including special, consequential, direct or indirect damages) which the Customer (or the owner) may suffer as a result of:
    • Any loss or damage to the equipment arising from any cause whatsoever, including the carrying out of any Job as requested.
    • Any breach of third party warranties applicable on the equipment upgraded in terms hereof.
  2. The Customer will be deemed to have agreed to IT charges reflected on the Charge Sheet if the Customer has accepted the quotation.
    • All IT charges will be paid on completion of work on return of the equipment to the Customer, notwithstanding any previous course of dealing to the contrary or any credit allowed ti the Customer on any previous occasion.
  3. The Customer acknowledges that an express lien is hereby acknowledged to secure to any equal to that of the Jobs affected, including all costs and interests.
  4. The Customer indemnifies IT in respect of any claim which may be brought against IT by any third party arising from affecting of any of the repairs by IT.
  5. Should the Customer fail to collect the equipment within three (3) months from the date of handing the equipment in for work to be carried out, IT will make every attempt to contact the said Customer, but should the Customer fail to respond to all if IT’s three requested for collection, IT will be entitled to sell the equipment without notice to the Customer and such terms IT may decide.
  6. The Customer consents to the jurisdiction of the Magistrate’s court in respect of any legal proceedings, against him; notwithstanding that IT cause of action may otherwise exceed the jurisdiction of the court.
  7. Any relaxation, which IT may permit on any occasion in regard to any of the Customer’s obligations, shall not prejudice or be regarded as waiver of IT’s right to enforce those obligations on any subsequent occasion.
  8. No alteration or variation of these conditions shall be of any force or effect unless it is recorded in writing and signed by, or on behalf of IT.
  9. The Customer shall pay all legal costs, on the attorney and client scale (including collecting commission) incurred by IT in the recovery from the Customer of all or any monies owing by the Customer under the contract.
  10. No job items will be accepted for returns after then (10) days after purchase. Positive proof of purchase is required for warranty repairs and re-installation is subject to a service fee.
  11. Certain upgrades may require reinstallation of operating systems, software and data. This is specifically excluded from any quotation unless specified.
  12. IT does not take responsibility for any other removable media left in devices.
  13. On collection, the Customer has verified the work has been completed in accordance with the specifications reflected on the Job Card and or Quotation form.